Terms & Conditions

Caddie Terms and Conditions

1. How the Platform Works for Caddies

The Application will be used by Caddies to set up a caddie profile (the "Caddie Profile"), which shall be available to view by Golf Clubs wishing to book a Caddie to provide caddying services at their Golf Club.

A Caddie wishing to use the Platform to advertise their availability to provide caddying services must first register as a "caddie" on the Application and set up their Caddie Profile.

Please note: Caddies must be at least 13 years old to register a Caddie Profile with Handicaddie.

2. Caddie Profile and Responsibilities

The information disclosed within the Caddie Profile is based entirely on the information submitted by the Caddie. It is the responsibility of the Caddie to ensure the information supplied is accurate, complete and correct. You will indemnify and hold harmless Handicaddie for any inaccuracies or misrepresentations made by you on your Caddie Profile.

The Caddie undertakes that they shall comply with all Applicable Laws when using the Platform and Application and when providing any caddying services. You further undertake to provide any caddying services with all due care, skill and ability.

The Caddie registers as a caddie with Handicaddie, creates a Caddie Profile and uses the Platform and Application entirely at their own risk and nothing in these Terms shall render the Caddie an employee, worker, agent, consultant or partner of Handicaddie. The use of the Platform and Application by the Caddie will not constitute a contract of employment and accordingly the Caddie shall be fully responsible for any income tax, National Insurance and social security contributions arising from their use of the Platform.

Similarly, use of the Application does not make the Caddie an employee, worker, agent, consultant or partner of any Golf Club. The relationship between the Caddie and the Golf Club is solely between those two parties. Handicaddie is not involved in or liable for the relationship between Caddies and Golf Clubs, including but not limited to any employment matters, disputes, or obligations that may arise.

3. Bookings and Cancellations

Caddies are advised to keep their availability up to date at all times via the Application. The schedule of when jobs are available is determined between the Golf Club and the Caddies. Handicaddie is not responsible for notifying Caddies when they should set their availability.

When a caddie booking opportunity arises, the Golf Club will select and request Caddies for specific Golfers/tee times ("Booking"). Handicaddie is not involved in the selection of Caddies. Once a request is sent by the Golf Club, the Caddie will receive notification via the Application and has the choice to accept or deny the caddie request.

For the avoidance of any doubt, Handicaddie shall have no liability to Caddies regarding the selection process or where they have not been selected for a Booking.

Golf Clubs and/or Golfers may cancel or change their Booking(s) from time to time, in which case affected Caddies will be notified by Handicaddie via email and notification on the Application. Handicaddie shall not have any liability for any losses or damages suffered by the Caddie as a result of cancellation/change by the Golf Club or Golfer.

Caddies shall be permitted to cancel any Booking at any time prior to the tee off time by contacting the Golf Club directly. Should Caddies cancel their Booking, they shall indemnify Handicaddie in respect of any losses or damages which may be suffered as a result of the cancellation.

Golfer Terms and Conditions

1. How the Platform Works for Golfers

The Platform enables Golfers to book Caddies through their affiliated Golf Club. Golfers may request caddie services directly through the Application or their Golf Club may arrange caddie services on their behalf.

2. Golfer Account and Registration

Golfers may be required to create an account on the Platform to access certain features. When creating an account, you agree to provide accurate, current, and complete information and to maintain and update this information as necessary.

3. Caddie Bookings

Golfers may request caddie services for their rounds of golf. Handicaddie and/or the Golf Club will endeavour to fulfil these requests subject to caddie availability. Handicaddie makes no guarantee that a Caddie will be available for any particular booking.

Golfers acknowledge that Caddies are independent contractors and not employees of Handicaddie. Handicaddie is not responsible for the acts, omissions, or conduct of any Caddie.

4. Golfer Responsibilities

Golfers agree to:

• Treat Caddies with respect and professionalism
• Provide timely notification of any booking changes or cancellations
• Pay the agreed caddie fee as specified by the Golf Club
• Comply with all Golf Club rules and regulations
• Use the Platform in accordance with these Terms

5. Cancellations and Changes

Golfers may cancel or modify their caddie booking in accordance with the Golf Club's cancellation policy. Late cancellations or no-shows may result in fees or restrictions on future bookings at the Golf Club's discretion.

Payment and Credit Terms

1. Caddie Credit System

Certain Golf Clubs utilize a credit-based system for caddie bookings. At these participating clubs, Caddies must purchase and maintain a credit balance to qualify for booking opportunities.

Important terms regarding Credits:

• Credits are non-refundable once purchased
• Credits are used to secure booking opportunities at participating Golf Clubs
• The credit system is enabled at the Golf Club's discretion - not all clubs use this system
• Credit requirements and pricing are set by individual Golf Clubs
• Credits have no cash value and cannot be transferred or exchanged
• Handicaddie reserves the right to modify credit pricing with reasonable notice

2. Cashless Payments

Golfers may pay for caddie services directly through the Platform using our cashless payment system. All cashless payments are processed securely through Stripe, our third-party payment processor.

For Golfers:

• Payments are processed securely through Stripe
• You will pay the full caddie fee plus an additional service fee to complete the cashless payment transaction
• Payment confirmation will be sent via the Application
• Refunds for cancelled services are subject to the Golf Club's cancellation policy

For Caddies:

• To receive cashless payments, Caddies must set up their payout account through the Platform during onboarding
• When a Golfer pays via the Platform, you will receive the full caddie fee - Handicaddie covers the transaction processing fees
• Payments will be transferred to the bank account you selected during onboarding
• Funds will be available in your account according to Stripe's standard payout timeline and terms of service
• Handicaddie is not responsible for delays or issues related to Stripe's payment processing
• You are responsible for any taxes or reporting requirements related to income received through the Platform

3. Payment Processing

All payments on the Platform, including credit purchases and cashless caddie payments, are processed by Stripe. By using our payment services, you agree to be bound by Stripe's Services Agreement and Privacy Policy. Handicaddie does not store or have access to your complete payment card details.

Handicaddie reserves the right to modify payment processing methods, providers, or fees with reasonable notice to users.

4. Platform Fees

Handicaddie may charge platform fees for certain services. Any applicable fees will be clearly disclosed before you complete a transaction. Golf Clubs may also set their own fees for caddie services, which will be communicated through the Platform.